DOCUMENT by: ESC Training
Subject: Procedure for Getting Those Documents Changed
If you find anything in your course that needs to be changed, Empire State College staff will be glad to assist you.
Please Contact the Empire State College Help Desk about anything in the course you cannot do yourself. The Help Desk is staffed regularly and will be happy to assist you with modifying or creating any of the documents listed in the previous documents. They can also remove documents for you. You can discuss the work you need in person or simply e-mail a list using the helpdesk form on the link above
When you are requesting changes to a document, whether by phone, the Help Desk form, or e-mail, the Help Desk will need information on the specific changes you need. Please include:
- course name and term
- course number
- section number
- the specific location and title (subject) of the information that needs changed
- a list of the edits needed
If it is easier, you can print the page, mark the changes, write this information on the page, and mail it to (note: this will slow the time for completing the changes):
HelpDesk, Center for Learning and Technology
3 Union Av
Saratoga Springs, NY 12866
NOTE: You should NOT change any of the already developed educational content (content in the learning modules) of the courses. If you have any ideas or suggestions for change for any content within your course, please contact your Area Coordinator directly.
If you have any questions about this material, please click on the ASK A QUESTION link below. Now go to the next document to continue this module.
