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When students click on the icon, they first reach the SLN HelpDesk FAQ area. Students are provided with a wealth of information which they may be able to use to resolve the question or problem they are experiencing. This area is especially helpful when the SLN HelpDesk is closed, as students may be able to find an instant resolution. If the student continues to have trouble after reviewing the FAQs they can click on the link to Contact the SLN HelpDesk and then get the screen seen at the bottom of this page.
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